Hilvy AI Nutrition Assistant – Privacy Policy
Last updated: August 8, 2025
This Privacy Policy describes how Hisn Trade LLC (doing business as "HisnPlus") ("we", "us", or "our") collects, uses, and protects your information when you use the Hilvy AI Nutrition Assistant mobile application (the "App" or "Service").
1. Information We Collect
We may collect the following types of information when you use the Hilvy App:
- Personal information such as your name, email address, and account details.
- Nutrition and meal data that you log or interact with in the app.
- Device information such as device type, operating system, and unique device identifiers.
- Usage information such as app interactions, search queries, and features used.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the Hilvy App.
- Personalize your user experience, including meal recommendations and insights.
- Communicate with you about updates, promotions, or customer support.
- Ensure the security and functionality of the app.
3. How We Share Your Information
We do not sell your personal information to third parties. We may share information in the following situations:
- With service providers who help us operate the app and deliver features.
- When required by law, legal process, or government request.
- In connection with a merger, acquisition, or sale of assets.
4. Data Security
We implement reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is 100% secure.
5. Data Retention
We retain your personal information for as long as necessary to provide the Service and comply with legal obligations. You may request deletion of your account and associated data at any time.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as access, correction, deletion, and portability.
Contact us at contact@hisnplus.com to exercise your rights.
7. Third-Party Services
The Hilvy App may include links or integrations with third-party services (e.g., analytics, payment processors). We are not responsible for the privacy practices of these services.
8. Children’s Privacy
The Hilvy App is not intended for children under 13. We do not knowingly collect personal information from children without parental consent.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted in the app, and your continued use after changes means you accept the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at: